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The original item was published from 3/31/2023 9:45:00 AM to 3/31/2023 9:46:11 AM.

News Flash

Town News

Posted on: March 27, 2023

[ARCHIVED] Trash update for residents in the urban service district

Trash Update

3/31 update

Residents in the urban service district will soon receive a mailer from Priority - Zionsville's new trash/recycling provider. This mailer has important trash/recycling information. Some things to note:

Recycling collection

  • Recycling collection will remain on an every-other-week schedule. You can find your schedule in the mailer.
  • Priority will continue to service the current recycling carts. Over the next few months, Priority will affix a sticker with their logo and contact information. 

Trash collection

  • Your service day may have changed. Make sure to check the schedule in the mailer to see when Priority will collect your trash and recycling material. 
  • This new collection schedule begins on April 10.
  • Priority starts collection at 7 am until they are finished.
  • For now, trash service will remain as it has been, which allows bagged trash and/or trash cans until the June implementation of automated trash collection. 
  • Around the first week of June, Priority will provide every home a new 95-gallon trash cart. 
  • Each household is allowed up to two trash carts to be collected weekly.


  • During their April 10 meeting, Town Council will introduce an ordinance codifying the new rates.

This week

  • We received some inquiries about missed collections from WM this week. We are gathering to determine how best to resolve these missed collections.

3/27 update

During the March 20 Town Council meeting, members had a sealed bid opening for trash/recycling providers. We received three trash/recycling bids (Waste Management, Republic Services and Priority). Priority has been determined to be the lowest responsive and responsible bidder.


  • It's still business as usual for residents so please continue to place trash/recycling containers as you have.
  • We are finalizing contracts.
  • There are NO anticipated disruptions to residential trash and recycling services.
  • Town Council is working to schedule a meeting to establish an ordinance adopting the new rates. 
  • We’re currently in communication with Priority about the upcoming processes.
  • Residents will receive a mailer with info in the near future. Here is a copy of the mailer.

We will continue to keep you updated through digital media channels and mailers.

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